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ORCA Rehab SMS Terms and Conditions

Last Updated: August 11, 2026

These SMS Terms and Conditions (“SMS Terms”) govern text message communications from ORCA Rehab (“ORCA Rehab,” “we,” “us,” or “our”). By providing your mobile phone number and opting in to receive SMS messages from ORCA Rehab, you agree to these SMS Terms.

1. Consent for SMS Communication

By opting in to receive SMS messages from ORCA Rehab, you consent to receive text messages at the mobile phone number you provide.

Phone numbers and SMS consent information obtained through our SMS opt-in process will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Your information will be used for communications related to ORCA Rehab and its services, subject to our Privacy Policy.

Consent to receive SMS messages is not a condition of receiving services from ORCA Rehab.

2. Types of SMS Communications

If you opt in, you may receive customer-care and service-related SMS messages from ORCA Rehab. These communications may include:

  • Appointment-related communications
  • Scheduling and coordination messages
  • Responses to questions or requests
  • Service-related notifications
  • Follow-up communications
  • Other customer-care communications related to ORCA Rehab services

SMS messages are intended to facilitate communication between ORCA Rehab and individuals who have consented to receive text messages.

3. Message Frequency

Message frequency varies depending on your interactions with ORCA Rehab and the nature of the services or communications requested.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless service plan. ORCA Rehab is not responsible for charges imposed by your mobile carrier.

Carrier rates may vary for domestic and international messages.

5. SMS Opt-In

You may opt in to receive SMS communications through the consent form available on the ORCA Rehab website.

The SMS consent form will include language substantially similar to:

“I consent to receive customer care text messages from ORCA Rehab. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of receiving services. View our Privacy Policy and SMS Terms and Conditions for more information.”

By submitting the form with the SMS consent option selected, you confirm that you are authorized to use the mobile number provided and consent to receive SMS communications from ORCA Rehab.

6. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to a message from ORCA Rehab.

After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently opt in again.

You may also contact ORCA Rehab directly to request removal from SMS communications.

7. Help and Support

For assistance with SMS communications, reply HELP to a message from ORCA Rehab.

You may also contact ORCA Rehab directly through the contact information provided on our website.

8. SMS Participation Is Optional

Receiving SMS communications is optional. If you do not wish to receive SMS messages from ORCA Rehab, do not select the SMS consent checkbox when submitting an applicable website form.

Choosing not to receive SMS messages will not prevent you from receiving services from ORCA Rehab.

9. Standard Messaging Disclosures

By opting in to ORCA Rehab SMS communications, you acknowledge that:

  • Message and data rates may apply.
  • Message frequency may vary.
  • Reply STOP to opt out at any time.
  • Reply HELP for assistance.
  • Consent to receive SMS messages is not a condition of receiving services.
  • Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

For additional information regarding how ORCA Rehab collects, uses, and protects information, please review our Privacy Policy.

10. Changes to These SMS Terms

ORCA Rehab may update these SMS Terms and Conditions from time to time. Any changes will be posted on the ORCA Rehab website with an updated effective date. Continued participation in the SMS program following an update constitutes acceptance of the revised terms, to the extent permitted by applicable law.

11. Contact Us

If you have questions regarding these SMS Terms and Conditions or ORCA Rehab's SMS communications, please contact ORCA Rehab using the contact information provided on our website.

ORCA Rehab

Physiatry and Rehabilitation Services